If the holiday cannot be taken, the following conditions apply according to Art. 1382 ZGB:
Up to 90 days before the arrival date, the reservation can be canceled without a cancellation fee. Only the deposit will be retained.
For cancellations by the guest between 90 days before and the arrival day, the following cancellation fees apply:
- up to 28 days before arrival: 40% of the total amount
- up to 14 days before arrival: 70% of the total amount
- up to 7 days before arrival: 100% of the total amount
In case of early departure or no-show, 100% of the agreed price for the unused days will be charged. Please inform us in good time if you cannot take your holiday. We recommend taking out travel cancellation insurance when booking your stay. This way, cancellation fees can be covered and you can look forward to your holiday with peace of mind.